Balancing AI and Empathy in CX Transformation — Featured on AiNews
InteLogix CEO & President Mario Baddour joined host Alicia Shapiro of AiNews to explore how companies can adopt AI without losing the human touch.
InteLogix CEO & President Mario Baddour joined host Alicia Shapiro of AiNews to explore how companies can adopt AI without losing the human touch.
InteLogix has been named one of the Top 10 Information Security Teams in the prestigious 2025 OnCon Icon Awards on the Top 100 list.
InteLogix finalized its acquisition of Athear, a Cairo-based provider of multilingual CX, workspace management, and staff augmentation services.
InteLogix announced its HITRUST e1 Certification, validating its commitment to foundational cybersecurity controls and information risk management.
InteLogix CEO and President Mario Baddour explores what it means to deliver “human-delivered, digitally enabled” customer experiences.
InteLogix CEO and President Mario Baddour discusses the risks of over-relying on AI without designing for the human experience.
This article, featuring InteLogix CEO and President Mario Baddour, explores how customer loyalty is connected to their brand interactions.
InteLogix CEO and President Mario Baddour shares his insights with the CXChronicles on how operational excellence drives real business value.
InteLogix CEO and President Mario Baddour discusses an evolving BPO industry, why empathy matters, and InteLogix’s impact on the future of AI in BPO.