
Mario Baddour on The Necessary Entrepreneur Podcast
InteLogix CEO and President Mario Baddour discusses an evolving BPO industry, why empathy matters, and InteLogix’s impact on the future of AI in BPO.


InteLogix CEO and President Mario Baddour discusses an evolving BPO industry, why empathy matters, and InteLogix’s impact on the future of AI in BPO.

InteLogix, a leader in Customer Experience (CX) and Accounts Receivable Management (ARM), today announced the official launch of LogixGuard MSSP.

InteLogix announced that LogixAssist has been selected as “AI-based Customer Service Solution of the Year” in the 8th annual AI Breakthrough Awards program.

InteLogix announced today the promotion of John Yanez to Chief Operating Officer (COO).

InteLogix announced that Danielle Erickson, Head of Operations for Customer Experience, has been named a finalist for the 2025 CCWomen Hall of Fame.

InteLogix is proud to announce its intent to acquire Athear, a BPO that specializes in CX management and HRO, based in New Cairo, Egypt.