News

Integration under the InteLogix brand expands the company’s global reach and language support   PARK CITY, Utah, October 23, 2025 – InteLogix, a global leader in customer experience (CX)

InteLogix Named a Top 10 Global Information Security Team in the 2025 OnCon Icon Awards October 22, 2025 — Park City, UT — InteLogix, a global leader in digitally enabled

HITRUST e1 Certification validates InteLogix’s commitment to foundational cybersecurity controls and information risk management. PARK CITY, Utah, September 18, 2025 – InteLogix a global leader in customer experience (CX)

As customer expectations continue to evolve in 2025, the pressure is on for brands to deliver personalized, efficient, and emotionally intelligent experiences. In a recent episode of Enterprise Podcast

While AI promises scale and speed, poor implementation can quietly erode customer trust. In this feature from Smart Customer Service, InteLogix CEO and President, Mario Baddour, warns that many

Customer loyalty is no longer driven solely by discounts or rewards. In today’s digital economy, where automation and AI are embedded in nearly every customer interaction, true loyalty is

September 9, 2025 CXChronicles PodcastCreating Human-Delivered, Digitally Enabled Services: A Conversation with Mario Baddour InteLogix President & CEO Mario Baddour joined Adrian Brady-Cesana on Episode 265 of the CXChronicles

The future of customer experience (CX) is being shaped by two powerful forces: the rise of artificial intelligence (AI) and the enduring importance of human empathy. In a recent

New security solutions leverage the battle-tested security strategies that protect InteLogix’s own global operations and data. Park City, UT — August 4, 2025 — InteLogix, a leader in Customer