Who We Are

GC Services Limited Partnership d/b/a InteLogix ("InteLogix," "we," or "us") is a global business process outsourcing company headquartered in the United States, with operations in the Philippines, El Salvador, and Egypt. We respect your privacy and are committed to protecting your personal information.

What This Policy Covers

This policy explains how we collect, use, store, share, and protect personal information when you:

• Visit our website at www.intelogix.com
• Communicate with us by email, phone, text, or other electronic means
• Interact with us as a client, prospective client, vendor, or job applicant

This policy does not cover information collected by third parties, including through applications or content that may link to or be accessible from our website.

Information We Collect

Information You Provide

When you interact with us, you may provide information such as your name, email address, phone number, postal address, job title, company name, or other details through forms, emails, or applications on our website.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on the site, referring URLs, and device identifiers. We use cookies and similar technologies (such as pixels, tags, and analytics tools) to collect this information.

Information from Other Sources

We may receive information about you from third-party sources as necessary to provide our services or fulfill legal obligations.

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our website and services
• Process transactions and manage accounts
• Verify identity and prevent fraud
• Respond to your inquiries and provide support
• Send service-related communications and updates
• Comply with legal and regulatory requirements
• Protect our rights, property, and the safety of our clients and others

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and secure our website, analyze usage, and improve your experience. We may use third-party analytics providers to assist with these activities.

You can control cookies through your browser settings. Where required by law, we provide mechanisms to manage your cookie preferences and honor legally recognized opt-out signals (such as Global Privacy Control).

Some uses of these technologies may be considered "sharing" of personal information under applicable state privacy laws.

Automated Decision-Making

We may use automated systems, algorithms, or artificial intelligence tools to assist with identity verification, fraud detection, risk assessment, and account servicing. These processes may contribute to decisions that have a legal or similarly significant effect on you.

Where required by applicable law, you have the right to obtain information about the logic involved, request human review of automated decisions, and opt out of profiling that produces legal or similarly significant effects. Contact us using the information at the bottom of this page to exercise these rights.

How We Share Your Information

We do not sell personal information for monetary consideration. We may share your information with:

• Our subsidiaries and affiliates
• Service providers and contractors bound by confidentiality obligations
• A successor entity in the event of a merger, acquisition, or similar transaction
• Law enforcement or regulators when required by law
• Third parties with your consent

We may share personal information with analytics providers in ways that may be considered "sharing" under applicable state privacy laws.

International Data Access

As a global company, our employees in the Philippines, El Salvador, and Egypt may remotely access information hosted on servers in the United States as part of providing our services. We apply appropriate safeguards to this cross-border access, including contractual protections, encryption in transit, VPN connections, multi-factor authentication, and access controls limited to authorized personnel.

How Long We Keep Your Information

Data Type	Retention Period
Financial and transactional records	Up to 7 years
Communication and support records	3 years from last interaction
Website visitor data (IP, browsing, cookies)	Up to 12 months
Legal and compliance records	As required by law

We periodically review retained information and securely delete or de-identify data that is no longer needed.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information
• Opt out of the sale or sharing of your personal information
• Limit the use of sensitive personal information
• Not be discriminated against for exercising your rights

How to Exercise Your Rights

To submit a privacy request, email [email protected] or call 888-240-0097.

We will verify your identity before processing your request. This may include matching information you provide against our records, requesting additional documentation, or using a third-party verification service. If you use an authorized agent, we may require written proof of authorization and verification of your identity. We will respond to verifiable requests within the timeframes required by applicable law, generally within 45 calendar days.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information, including the rights described above. We honor legally recognized opt-out preference signals. To exercise your California privacy rights, use the contact methods listed above.

Opt Out of Sale or Sharing

You may opt out of the sale or sharing of your personal information by emailing [email protected]. We honor legally recognized opt-out preference signals where required by law.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from individuals under 16. If we learn we have collected such information without appropriate consent, we will delete it. We do not knowingly sell or share personal information of individuals under 16.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Accessibility

We are committed to ensuring this privacy policy is accessible to all individuals, including those with disabilities. If you need this policy in an alternative format or experience difficulty accessing it, please contact us at [email protected] or call 888-240-0097. This policy is designed to be compatible with assistive technologies, including screen readers.

Changes to This Policy

We may update this privacy policy at any time. When we make changes, we will post the updated policy on our website and update the effective date above. Your continued use of our website after changes are posted constitutes acceptance of those changes.