HITRUST e1 Certification validates InteLogix’s commitment to foundational cybersecurity controls and information risk management.
PARK CITY, Utah, September 18, 2025 – InteLogix a global leader in customer experience (CX) solutions and accounts receivable management (ARM), today announced its Microsoft Azure, Microsoft Office 365, and LogixHome Thinscale platforms, as well as virtual office domains in North America, El Salvador, and The Philippines, have earned certified status by HITRUST for foundational cybersecurity.
The HITRUST Certification is a competitive differentiator among BPOs that signals security, compliance, and trust, especially to leaders in industry verticals that count on unwavering vigilance in cybersecurity, such as healthcare and finance.
HITRUST e1 Certification demonstrates focus on the most critical controls to demonstrate that essential cybersecurity hygiene is in place. The e1 assessment is one of three progressive HITRUST assessments that leverage the HITRUST Framework (HITRUST CSF) to prescribe cyber threat-adaptive controls that are appropriate for each assurance type.
“Our achievement of HITRUST e1 Certification isn’t just a milestone, it’s an essential part of our Cybersecurity as a Culture governance model,” said Dan Carbonnell, Chief Information Security Officer at InteLogix. “This certification enables us to offer our clients greater assurance that their data is secure. It also demonstrates our commitment to staying ahead of cyber threats, safeguarding data, and protecting our clients’ customer relationships.”
“The HITRUST e1 Validated Assessment is a strong fit for cyber-conscious organizations like InteLogix that are looking to establish foundational assurances and demonstrate ongoing due diligence in information security and privacy,” said Ryan Patrick, VP of Adoption at HITRUST. “We commend InteLogix for their commitment to cybersecurity and congratulate them on successfully achieving their HITRUST e1 Certification.”
The HITRUST CSF is a comprehensive, threat-adaptive control library harmonizing 60+ frameworks and standards. It enables tailored, risk-based assessments and supports consistent, efficient cybersecurity and compliance across varied industry needs.
InteLogix’s achievement of HITRUST certification involved a rigorous audit across 44 essential security domains. InteLogix scored an exceptional score of 100 out of 100, exemplifying the rigor with which the organization operates to safeguard sensitive data across platforms, remote environments, and physical sites.
About InteLogix
InteLogix is a trusted global leader in business process outsourcing. We deliver customer experience (CX) solutions and accounts receivable management (ARM) operations that increase customer loyalty and revenues for the brands we represent. Our human-delivered, digitally enabled approach to customer engagement empowers the irreplaceable human element with innovative tools and automations that minimize customer effort and elevate customer loyalty. With partnership tenures averaging 13 years, InteLogix delivers long-term value to our clients through scalable CX, first-party ARM, and third-party ARM operations.
For media inquiries or more information about InteLogix, please contact:
Corporate Communications
Email: [email protected]
Website: intelogix.com