InteLogix, a global leader in customer experience (CX), accounts receivable management (ARM), and digitally enabled outsourcing solutions, proudly announces that Danielle Erickson, Head of Operations for Customer Experience, has been named a finalist for the 2025 CCWomen Hall of Fame, a distinction awarded as part of the 2025 CCW Excellence Awards. This prestigious honor recognizes female leaders who are redefining what it means to lead in the Business Process Outsourcing (BPO) industry.
The CCWomen Hall of Fame award celebrates women who embody a commitment to transparency, inclusive leadership, and empowerment. These leaders are recognized for their efforts to elevate others, speak with authenticity, and drive systemic change in the workplace. Erickson’s nomination reflects her longstanding dedication to building strong, people-focused teams and reshaping customer operations through purposeful innovation strategies.
“I’m incredibly honored to be named a finalist for the CCWomen Hall of Fame, an award that recognizes women who are driving lasting change in the customer contact industry,” Erickson shared in a recent statement. “To be included among such impactful women is humbling and deeply meaningful. Thank you to CCWomen for creating this powerful platform and for your continued mission to revolutionize our industry, one woman at a time.”
Erickson has played a key role at InteLogix in transforming customer experience operations by championing performance-driven solutions rooted in empathy and clarity. Her leadership style reflects the core values celebrated by the CCWomen initiative, building opportunity for others, leading with heart, and ensuring diverse voices are heard at every level.
The CCW Excellence Awards, which include the CCWomen Hall of Fame recognition, are part of an annual program that honors both individuals and organizations for their outstanding contributions to the customer contact profession. Finalists are selected based on their ability to demonstrate creativity, operational excellence, and leadership in a fast-evolving industry.
CCWomen was founded to support, celebrate, and connect women and allies working in the customer contact space. Through events, mentorship, and recognition programs, CCWomen works to remove barriers, elevate leadership, and inspire the next generation of change makers.