When we go to the office every day, we carry on a time-honored tradition of getting to know our clients on a first-name basis, and personally meeting their insurance needs.

374 William S Canning Blvd, Fall River MA Road 2721, USA
(+880)155-69566
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Blogs from Category: Customer Experience (CX)

June 5, 2025

Why Every Utility Call Is a Moment of Truth—and How to Get It Right

Nathan Flowers June 5, 2025

Understanding TCO in CX: The True Cost of Customer Experience

Danielle Erickson June 3, 2025

Featured photo of two coworkers looking at a tablet screen

From Legacy to Leadership: Why InteLogix Remains a Top Choice for 3P Collections

Jack Morris May 30, 2025

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Beyond Compliance: Why Security is a Culture at InteLogix

Changley Cavins May 28, 2025

The Art of Selling in the Utilities Space: Balancing Empathy, Insight, and Opportunity

Nathan Flowers May 20, 2025

Lessons from the Frontlines: What High-Performing CX Teams Have in Common

Danielle Erickson May 7, 2025

Empower Your Agents, Elevate Your CX: Meet LogixAssist

Changley Cavins May 5, 2025

Empowering Utilities with Expert Skip-Tracing and Accounts Receivable Management

Nathan Flowers May 1, 2025

One Team, One Standard: How InteLogix Delivered Excellence in Q1 2025

InteLogix Executive April 25, 2025

6 Signs You’re Struggling to Ramp – But It’s Not Too Late

Nathan Flowers April 14, 2025

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First Call Resolution: How One Metric Builds Loyalty and Reduces Cost

Tailored, Scalable, and Built Around You: Why a Boutique-Style BPO Model Works

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Blogs from Category: Customer Experience (CX)

Why Every Utility Call Is a Moment of Truth—and How to Get It Right

Understanding TCO in CX: The True Cost of Customer Experience

From Legacy to Leadership: Why InteLogix Remains a Top Choice for 3P Collections

Beyond Compliance: Why Security is a Culture at InteLogix

The Art of Selling in the Utilities Space: Balancing Empathy, Insight, and Opportunity

Lessons from the Frontlines: What High-Performing CX Teams Have in Common

Empower Your Agents, Elevate Your CX: Meet LogixAssist

Empowering Utilities with Expert Skip-Tracing and Accounts Receivable Management

One Team, One Standard: How InteLogix Delivered Excellence in Q1 2025

6 Signs You’re Struggling to Ramp – But It’s Not Too Late

Recent Posts

AI-Savvy Operators: The Human Advantage in a Digitally Enabled Contact Center

5 Black Friday Preparation Mistakes Retailers Can’t Afford to Make

Repositioning Recovery: How Late-Stage Rehab Prepares Consumers (and Brands) for the Holiday Surge

First Call Resolution: How One Metric Builds Loyalty and Reduces Cost

Tailored, Scalable, and Built Around You: Why a Boutique-Style BPO Model Works

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