BPO Archives - InteLogix

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
July 14, 2025

Redefining CX: The InteLogix Flywheel

In the customer experience (CX) industry, many players still chase cost, defaulting to legacy models that prioritize savings over value. At InteLogix, we believe in a different trajectory, one fueled by precision, foresight, and purpose....

BPO, Customer Experience (CX), CX

By arun sreekumar
July 7, 2025

Résumé Relevance in the Age of AI

There was a time not long ago, when a polished, well-composed résumé often signaled a candidate who had invested in professional writing support. This advantage was more commonly reserved for executive or leadership roles,...

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
June 26, 2025

From First Contact to Final Resolution: A Look at End-to-End CX at InteLogix

Customer expectations are more complex, and more connected, than ever before. A seamless, end-to-end customer experience isn’t just about answering calls or closing tickets. It’s about managing the full customer lifecycle with intention, precision,...

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
June 20, 2025

Redefining CX: Cognitive Performance by Design

While the pandemic accelerated the shift to remote work, many organizations pulled back on physical workplace investments. At InteLogix, we’ve taken a balanced approach. We continue to invest in our virtual work-at-home infrastructure and strengthen...

Maximizing Innovation with LogixLab: Your Business Optimization Hub

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
January 30, 2025

Maximizing Innovation with LogixLab: Your Business Optimization Hub

Operational excellence for your team is in reach, and it starts with a single hypothesis—tested, refined, and scaled in the LogixLab. Created by InteLogix to fill a gap in the CX industry, this program is an advanced business...

Efficient Solutions for Student Debt Recovery

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
January 22, 2025

Efficient Solutions for Student Debt Recovery

In the higher education sector, the delicate balance between collecting unpaid student debts and maintaining positive relationships with borrowers is critical. As universities strive to uphold their reputation and commitment to their students, they...

Unlocking the Power of Customer Intelligence for Superior CX

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
December 16, 2024

Unlocking the Power of Customer Intelligence for Superior CX

In an era where customer expectations are rapidly evolving, businesses must go beyond basic customer service to truly understand and meet the needs of their audience. Customer intelligence, which involves gathering and analyzing customer...

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
December 5, 2024

InteLogix Bacolod Office Site Tour

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
December 5, 2024

InteLogix Bacolod Office Ribbon Cutting

BPO, Customer Experience (CX), CX, CXaaS, informational content

By arun sreekumar
December 5, 2024

InteLogix Expands Geodiversity and Offshore Customer Experience Operations with the Opening of Its Bacolod City Hub in the Philippines

Bacolod City— December 5, 2024 — InteLogix, a global leader in customer experience (CX) solutions, Accounts Receivable Management (ARM), and business process outsourcing (BPO), announced today the grand opening of its newest delivery center in Bacolod City,...

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