Danielle Erickson

Danielle Erickson is Senior Vice President of Operations at InteLogix, leading global customer service delivery across voice, chat, social, back office, and digital containment channels. With deep expertise in both operations and client services, Danielle brings a dual-perspective approach to solving complex challenges across industries. She is passionate about balancing cost-to-serve with quality outcomes, and champions a people-first culture that drives high retention and rapid speed to proficiency. A believer in purpose-driven leadership, Danielle serves on the InteLogix Community Outreach Committee and encourages her teams—both brick-and-mortar and remote—to make meaningful local impact. Her commitment to scalability, innovation, and client alignment ensures InteLogix delivers exceptional experiences at every touchpoint.