InteLogix
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About Us

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Years of Experiences
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About Us

Human Delivered, Digitally Enabled Outsourcing Services

InteLogix is a trusted global leader with nearly seven decades of experience in business process outsourcing. We deliver customer experience (CX) and Cybersecurity solutions that increase customer loyalty and boost revenue for the brands we represent. Our human-delivered, digitally enabled approach to customer engagement empowers the irreplaceable human element with innovative tools and automations that minimize customer effort. With partnership tenures averaging 13 years, InteLogix delivers long-term value to our clients through scalable CX, tolling, and managed security services provider (MSSP) offerings. 

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Geo Diversity

InteLogix's global presence in the United States, the Philippines, El Salvador, Canada, Egypt and our substantial remote workforce makes us an ideal partner for onshore, nearshore, and offshore needs.

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Top-Ranked Vendor

InteLogix is consistently ranked #1 on 75% of our clients' multi-supplier scorecards, with an average 4.4/5.0 rating for overall performance in CX delivery by all clients.

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Below Industry Attrition Standards
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Testimonials
Employee Testimonials

Hear From Our People

As a veteran leader at InteLogix, I value our focus on hiring veterans for their unique skills and work ethic. We offer careers that leverage their discipline and insights, advancing our collective success.
Derick L.
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Senior Operations Supervisor Copperas Cove, TX
InteLogix's Parental Leave Policy enabled me to fully engage as a parent, attending all necessary health checks while maintaining my well-being. I'm grateful for the support that let me focus on what matters most-my family.
James C.
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Operations Manager Huntington, WV
I love the people I work with. We’re all here to help one another which is what it’s all about; teamwork makes the dream work!
Connie M.
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Customer Service Representative Jackson, MS
The positive and consistent KPI results we attain are the result of highly qualified, engaged, and motivated individuals that have been empowered to do the right thing for our customers!
Miguel S.
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El Salvador Country Manager
Our Team

Our Leadership Team

Mario Baddour

Chief Executive Officer & President

Dennis Mara

Chief Financial Officer

Brad Batig

Chief Compliance Officer & General Counsel

John Yanez

Chief Operations Officer

Danielle Erickson

Head of Operations - Customer Experience

Sumit Bahadur

Head of Operations- Accounts Receivable Management

Vanessa Sitler

Head of Human Resources

Andrew Latimer

Chief Information Officer