John Yanez serves as Vice President of Operations – Financial Shared Services at InteLogix, where he oversees First Party operations, leveraging more than 30 years of global executive experience in business management and customer experience within the Business Process Outsourcing (BPO) industry.

John is a proven leader with a distinguished track record in driving global excellence. He specializes in building strategic, tailored client solutions and delivering value-added results that enhance company outcomes. His expertise lies in creating world-class customer and employee experiences that contribute to overall business success.

Throughout his career, John has partnered with SMB and Fortune 500 clients across diverse industries, managing service delivery centers in North America, the Caribbean, Latin America, Europe, and Asia-Pacific. Over the past three decades, he has held several key executive roles, demonstrating a dedication to excellence and a focus on fostering meaningful client relationships.